Patricia Augustin founded Rides Now Transport with a practical, care-centered approach to non-emergency transportation. The business was shaped by firsthand experience seeing how often families and clients struggle when reliable transportation is not in place.
That experience helped define the company’s priorities: dignity, punctuality, compassion, and a smoother path to care for seniors, mobility-limited riders, and the people coordinating transportation on their behalf.
Patricia’s goal is to help reduce missed appointments, improve access to care, and make transportation feel dependable instead of stressful.
The planning materials for Rides Now identify training and qualification areas that include:
Those areas reinforce the service’s emphasis on safe, respectful transportation and clear communication with riders, families, and care facilities.