Book a Ride or Ask a Question

Direct contact is the fastest way to confirm availability, service level, timing, and rider support needs.

Office Location

980 North Federal Highway

Boca Raton, FL 33432

Service Hours

Monday-Friday: 6:00 AM - 6:00 PM

Sunday: 6:00 AM - 5:00 PM

Saturday: Closed

Reach Rides Now

Call or email directly so Rides Now can review trip details, scheduling, and the right level of transportation support.

Before You Call

Having the pickup, drop-off, timing, and service level ready makes scheduling faster.

View Reservation Checklist

Reservation Checklist

Have these details ready before you call or email so scheduling stays focused on the right transportation support.

Use Print or Save as PDF to keep a copy of this checklist.

Have These Details Ready

What Happens Next

Rides Now can review availability, timing, service level, and any support needs for the ride. Same-day and after-hours transportation may be available depending on scheduling. Additional fees may apply for urgent, weekend, holiday, or after-hours requests.

Family members or caregivers may ride along for support. Insurance and Medicaid coverage can vary by plan and provider, so payment options should be confirmed directly.

Emergency Reminder

If this is a medical emergency, call 911. Rides Now Transport provides non-emergency transportation only and is not a substitute for emergency medical care or ambulance service.

Frequently Asked Questions

Answers about service area, scheduling, ride-alongs, payment, and transportation support.

If you do not see your question here, contact Rides Now.
Non-emergency medical transportation provides safe and reliable transportation for people who need help getting to medical appointments but do not require emergency services. This can include trips to doctor visits, dialysis, therapy, hospitals, pharmacies, and other healthcare facilities.
Services are available to seniors, individuals with disabilities, patients with mobility challenges, and anyone who needs dependable transportation to medical appointments. Rides Now supports ambulatory passengers, wheelchair users, and stretcher clients.
Rides Now serves Palm Beach County, Broward County, and St. Lucie County, with scheduling shaped around client needs and availability.
The service materials describe clean, well-maintained medical transport vehicles, including wheelchair-accessible vans and stretcher-capable vehicles, with an emphasis on comfort and safety.
Yes. Planning materials describe training in CPR, First Aid, HIPAA compliance, passenger safety, CTAA, and defensive driving.
Call 561-717-7210 or contact nemt@ridesnowtransport.com with your reservation details. Booking in advance is recommended, though same-day services may be available depending on scheduling.
Yes, when available. Additional fees may apply for urgent, weekend, holiday, or after-hours requests.
Yes. Companions can ride along to provide support and comfort. A small additional fee may apply for extra passengers.
Coverage varies by plan and provider. Contact Rides Now directly to review payment options and determine whether a specific insurance or Medicaid plan may cover NEMT services.
Rides Now focuses on safety, reliability, compassion, and punctuality. The goal is to reduce missed appointments, improve access to healthcare, and provide a stress-free transportation experience for every client served.